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Part VIII: Seamless Evolution of your OMS

How you and your partner can best support your ongoing technological needs.

Part VII: What is a Change Request?

What are the best ways to engage in change requests with your OMS technology partner from both a technological and institutional perspective?

Part VI: Best Practices for Maintaining and Advancing Your OMS (part 2 of 2)

What happens if a software bug goes unaddressed? Check out Part VI of our series and learn why it's necessary to address software bugs and defects.

Part V: Best Practices for Maintaining and Advancing Your OMS (part 1 of 2)

So what exactly is a software "bug"? Check out Part V of our series and better understand the need for OMS software updates.

Part IV: The Vital Role Change Management Plays in OMS Implementation

Preparing your personnel for the change to a new OMS is an essential part of any successful implementation.

Part III - Key Aspects for Building a Strong Foundation for Successful OMS Implementation

You might be surprised at the data regarding the number of IT projects that are considered successful. However, this Blog post looks at those critical success factors found to be contributors to a successful project while preparing for the technical shift, and preparing personnel.

Part III: Failed Implementation & How to Avoid It

While no one ever wants to assume the worst outcome for their project, it’s time to shed light on what leads to failed OMS/JMS implementations and the consequences that follow.

Part II: Thinking Beyond Your RFP

Why selecting the right ongoing partner is the one decision you can’t afford to make twice.

Part I: Decoding the RFP Response

Let’s look at what a good RFP response should include, and what questions might help get you to the best choice for your agency

Mi-Case Achieves AWS Competency Status for Public Sector and Qualified Software

Mi-Case has further distinguished itself as a provider of seamless and exceptional client solutions for Amazon Web Services.

Numbers Don't Tell the Whole Story

Decoding the Path to the Right Partner for your RFP - Introduction

June 2021 Employee Highlight - Luis Molero Blázquez

Luis Molero Blázquez - Mi-Case Outstanding Senior Developer

May 2021 Employee Highlight - John Hall

John Hall - Mi-Case Outstanding Project Manager!

Part III: Failed Implementation & How to Avoid It

While no one ever wants to assume the worst outcome for their project, it’s time to shed light on what leads to failed OMS/JMS implementations and the consequences that follow.

Part II: Thinking Beyond Your RFP

Why selecting the right ongoing partner is the one decision you can’t afford to make twice.

Part I: Decoding the RFP Response

Let’s look at what a good RFP response should include, and what questions might help get you to the best choice for your agency

Mi-Case Achieves AWS Competency Status for Public Sector and Qualified Software

Mi-Case has further distinguished itself as a provider of seamless and exceptional client solutions for Amazon Web Services.

Numbers Don't Tell the Whole Story

Decoding the Path to the Right Partner for your RFP - Introduction

June 2021 Employee Highlight - Luis Molero Blázquez

Luis Molero Blázquez - Mi-Case Outstanding Senior Developer

May 2021 Employee Highlight - John Hall

John Hall - Mi-Case Outstanding Project Manager!

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Get curated articles and insight from our team of experts.

2022 National Crime Victims' Rights Week

The 2022 theme is Rights, Access, Equity, for those impacted by crime.

Mi-Case Names New Director of Public Sector Sales

Chris Williams has been named the new Director of Public Sector Sales at Mi-Case

Mi-Case Names New Human Resources Director

Sherrie Allen has been named the new Human Resource Director at Mi-Case

The Mi-Case Team of Products & Services: Official Announcement

It is with great pleasure that we announce an official shift in our company name and operating structure from “Business & Decision North America” to fully operating under the well known name of our leading case management software: Mi-Case.

June 2021 Employee Highlight - Luis Molero Blázquez

Luis Molero Blázquez - Mi-Case Outstanding Senior Developer

May 2021 Employee Highlight - John Hall

John Hall - Mi-Case Outstanding Project Manager!