AI Development Technician

Company Background 

Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions, provides industry expertise and consulting within the Public Sector for Digital Transformation.

Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects

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Position Summary  

The AI Development Technician serves as an operational bridge between product requirements and AI-assisted code generation. This role is responsible for translating user stories from Azure DevOps into structured prompts for Claude Code, facilitating the initial generation of code components under the supervision of senior development staff. The position requires attention to detail, the ability to follow established procedures, and clear written communication skills—no prior programming experience is required.

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Essential Duties and Responsibilities

•       Retrieve and review user stories, acceptance criteria, and technical specifications from Azure DevOps

•       Translate requirements into clear, structured prompts following established templates and guidelines

•       Execute prompts in Claude Code and capture generated output

•       Document prompt iterations, outputs, and any anomalies encountered during sessions

•       Organize and submit generated code to senior developers for review and validation

•       Maintain accurate records of work completed, including time tracking against user stories

•       Flag ambiguous or incomplete requirements to the supervising developer before proceeding

•       Follow security protocols for handling code and system access

•       Participate in training sessions to improve prompt effectiveness and learn updated procedures

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Required‍

•       High school diploma or equivalent

•       Strong reading comprehension and written communication skills

•       Proficiency with basic computer applications (web browsers, file management, copy/paste operations)

•       Ability to follow detailed written procedures consistently

•       Attention to detail and accuracy in data entry tasks

•       Comfortable working with new software tools and technologies

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Preferred

•      Associate degree or coursework in any field

•      Experience with ticketing systems, help desk software, or project management tools

•      Familiarity with Azure DevOps or similar platforms

•      Basic understanding of software development concepts (helpful but not required)

•      Prior experience in data entry, transcription, or clerical roles

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Key Competencies

•    Process Adherence: Follows established procedures without deviation; asks questionswhen unclear rather than improvising

•    Written Communication: Writes clearly and precisely; understands the importance of wordchoice in prompt construction

•    Organization :Manages multiple user stories simultaneously; maintains clean documentation

•    Reliability: Produces consistent output quality; meets productivity expectations

•    Adaptability :Adjusts to evolving procedures and prompt templates as best practices develop

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Performance Metrics

•       Volume of user stories processed per sprint

•       First-pass acceptance rate (percentage of generated code requiring minimal revision)

•       Documentation completeness and accuracy

•       Adherence to prompt templates and procedures

•       Turn around time from story assignment to code submission

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Training and Development

This position includes an initial training period covering:

•       Introduction to the software development lifecycle and user story structure

•       Azure DevOps navigation and workflow

•       Claude Code operation and prompt entry procedures

•       Company-specific prompt templates and best practices

•       Code submission and documentation protocols

Ongoing training will be provided as AI tools and internal processes evolve.

Compensation- Hourly $20.00- $ 30.00 . This is an Hourly Non Exempt Role

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