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Director Project Management Office


Company Background

Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice, Public Safety, and Digital Transformation teams.

Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects.

Position Summary

We are looking for a combination Project Management Officer / Senior Project Manager to join our team to manage our Project Managers, define and improve PMO best practices and help manage our projects. Project Management Officer responsibilities include planning project management activities, analyzing financial information to keep projects on track, and collaborating with different departments to ensure all leaders understand where a project is in the development process.

Ultimately, you will work with leaders across various departments to help streamline our projects to ensure we reach our goals and keep projects on track for timely completion.


  • Manage other project managers.
  • Oversee the development of the project and ensure that team members are carrying out their tasks efficiently.
  • Draft new and improving existing project management office policies and processes.
  • Evaluate projects to ensure they are meeting company standards, adhere to budgets, and meet deadlines.
  • Document the project’s creation, development, and execution as well as the project’s scope, budget, and justification.

Educational/Training and Certification Requirements

  • A bachelor's degree in business, Administration, or a related field.
  • A Project Management Professional (PMP) Certification may be advantageous.

Knowledge, Skills and Experience

  • A minimum of ten years' experience in the industry.
  • A minimum of five years' experience in a supervisory position.
  • Strong leadership skills.
  • Good written and verbal communication skills
  • Strong attention to details and technicalities
  • Excellent organizational and technical abilities
  • Good interpersonal and multi-tasking skills
  • Relevant training and/or certifications as a Project Management Officer
  • Agile software development experience
  • Experience managing software development projects.
  • Experience with Team Foundation Server / DevOps
  • Experience with various software development methodologies.
  • Analytical thinking and problem-solving capability


Process and Project - Be well versed in core organizational processes and project management competencies for use at the program management level. Competent in processes to handle program level issues. Must possess operational competencies, including project management methods and tools, to effectively manage the operational elements of the program. When it comes to project management competencies, the program manager role has many similarities to that of the project manager with the key added dimension of leading and integrating.

Stakeholder Management - Stakeholder management skills are critical for program manager success. Understand who the program stakeholders are and their needs, understanding the level of influence each stakeholder has on the program, and understanding their allegiance and attitude toward the program. Ability to choose the right mode of communication to address customers, senior management, team members, suppliers, and others. This involves knowing when to see people face to face, when to send messages, and when to avoid them altogether.

Leadership - Build, coalesce, and champion the team to deliver solutions that will satisfy the company’s goals and customer’s needs. Success begins with the core principles of team leadership: creating a common purpose, establishing team chemistry, building, and sustaining trust, demonstrating personal integrity, empowering the team, driving participation, collaboration, and integration, communicating effectively, managing conflict, making difficult decisions, and providing recognition and rewards.

Influencing - Proficient in influencing the actions of the team and stakeholders by being socially adept in interacting with others in any given situation, having the ability to assess all aspects of information and behavior without passing judgment or injecting bias, and being able to effectively communicate his/her point of view to change opinion or change course of action. Assist team members to reach their collective goals by helping to make team communication and collaboration easier, ensuring relationships between team members continue to develop and that ongoing communication and collaboration between is occurring.

Prioritization of Work – Prioritize the team’s work to achieve the greatest return from the actions of the group. Validate the core assumptions driving the direction of the program with primary stakeholders. Oversee financial constraints, keep the team focused on the technical aspects of the program and understand the importance of maintaining a high level of team focus and commitment.

Environmental and/or Physical Factors

  • Work environment and dress code tend to be informal, depending on the amount of client contact.
  • required to sit, use hands, talk, and hear.
  • hours are typically 8am – 5:00pm, however working extended hours and/or weekends may be required to meet project deadlines.

Job Types: Full-time, Exempt

Salary: $140,000-$160,000 per year


  • 401(k) 3% Match
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid holidays
  • Paid time off
  • Professional development assistance
  • Vision insurance
  • Work from home

Location: United States-Remote

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