CASE STUDY: Indiana 

Indiana Department of Corrections

Modernizing a statewide Offender Management System for the Indiana Department of Corrections

Services

Mi-Case provides cloud-based Offender Management Systems and Services. 

Go-Live Date

May 2023

Role

28,000 BEDS | 9,000 USERS 

The Situation

IDOC needed a browser-based OMS to support 22 facilities across 17 cities, managing approximately 28,000 incarcerated individuals and 7,000 on parole.A previousvendor had already attempted modernization and failed, specifically on data migration. IDOC needed someone who could actually move the data and go live.

What Mi-Case Delivered

First build on AWS in July 2021, less than four months after kickoff. Four complete data migration cycles, each under 12 hours. New functionality released to the test environment every three weeks, so IDOC’s team had continuous visibility and could give feedback throughout the build. Full go-live in May 2023.

The Result

Indiana runs a fully integrated, cloud-hosted OMS across its entire correctional population. The data migration challenges that stopped thepreviousvendor were resolved in the first weeks of the Mi-Case engagement.

Key Outcomes

  1. First build live on AWS in under 4 months from kickoff
  2. Four complete data migrations, each under 12 hours
  3. Previous vendor’s data migration failures resolved at project start
  4. 22 facilities across 17 cities on one platform
  5. New functionality released every 3 weeks throughout implementation
  6. Full OMS go-live May 2023
"We had been burned before. Mi-OMS didn't just deliver a system—they delivered confidence. The speed was remarkable, but what mattered more was that every step was transparent and every promise was kept."
Indiana DOC Leadership
State corrections official

More state stories are being finalized. Ask us for a reference call with any of our current states at any point in your evaluation.

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