State of Arizona, Department of Corrections Rehabilitation & Reentry
The Situation
ADCRR was managing 34,000+ incarcerated individuals and 4,000+ on parole using a system built on 1980s technology. The system created daily operational obstacles instead of supporting the work. ADCRR needed a platform that could handle the complete correctional lifecycle: intake, classification, sentence calculation, case management, community supervision, and reentry planning.
What Mi-Case Delivered
A full 20-module OMS on AWS, including Mi-Sentence Calculation configured to Arizona’s specific statutes, complete data migration, case management, and mobile-ready features. On time. On budget. Live in December 2019.
The Result
Arizona awarded a long-term contract in 2020 and renewed through 2026. That renewal says more than any marketing copy could. ADCRR now runs 600,000+ sentence calculations through the system with full audit trails.
Key Outcomes
- Full 20-module OMS live on AWS, on time and on budget
- Mi-Sentence Calculation configured to Arizona’s exact sentencing statutes
- Real-time reporting across 34,000+ incarcerated individuals and 4,000+ on parole
- 600,000+ sentences calculated with full audit trail
- Long-term contract awarded 2020, renewed through 2026
"We had been burned before. Mi-OMS didn't just deliver a system—they delivered confidence. The speed was remarkable, but what mattered more was that every step was transparent and every promise was kept."
More state stories are beingfinalized. Ask us for a reference call with any of our current states at any point in your evaluation.
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