The Indiana Department of Correction

Modernizing a statewide Offender Management System for the Indiana Department of Correction.
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    The Indiana Department of Correction
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The Indiana Department of Correction (IDOC) teamed up with Mi-Case to implement a statewide Offender Management System (OMS) that was a browser-based, web-enabled & AWS cloud hosted OMS.  The Mi-Case platform has capabilities to provide accurate and timely access to integrated data captured throughout the lifecycle of an offender from prison intake through termination of supervision (i.e., Parole). Our OMS solution, which includes mobile-ready features, provides IDOC with real-time reporting capabilities, and interfaces with many platforms and information systems. The new Mi-Case OMS solution supports 22 facilities located in 17 cities throughout the state, supporting an inmate population of approximately 28,000 offenders currently within an IDOC facility, jail, or contracted facility and approximately 7,000 offenders on parole supervision.  

The first build for Indiana’s Mi-Case environment went live in the AWS Cloud in July 2021, less than four months after project kickoff. Offender Trust Fund Management was the system’s first part to go live in July 2021, along with its associated interfaces and reports.  Since that first build, the team released improved builds with additional OMS functionality and features every three weeks to the test environment. All along the way, users were able to see and test the functionality of the OMS system and features, which allowed them to use the system and provide feedback.  

Data migration was a crucial part of the effort. Previous attempts to modernize IDOC systems with another vendor partner could not overcome technical challenges with data migration. The Mi-Case implementation team, with their expertise, started data migration right after project kickoff.  The project completed four complete data extracts, data transforms, and load iterations. Each iteration populated Indiana’s Mi-Case system with data from source systems; data migration iterations 3 and 4 included a full load of present and historical offenders. Additionally, each iteration has increased the volume and quality of migrated data and provides further evidence of Mi-Case’s in-depth experience in handling even the most challenging implementation issues.   The complete data migrations each took less than 12 hours to perform.

Full end-to-end testing of the Mi-Case system was completed in the Spring 2023 with all IDOC users trained, and preparations were made for a fully system go-live.  

We are proud to say that Indiana went live with their entire Offender Management system in May 2023.  

With the Indiana Department of Correction, Mi-Case celebrates achieving the FASTEST EVER IMPLEMENTATION on record for an Offender Management System. Clocking in at just 27 months from the project kick-off to going live, the project not only remained on budget but was completed ahead of schedule.  Mi-Case is honored to have worked with the Indiana Department of Correction in the successful launch of their fully modernized offender management system.  Mi-Case would also to thank the team at AWS for their support in providing the cloud hosted infrastructure that met all the CJIS security compliant requirements.  Mi-Case OMS is the first system to have been implemented in the cloud in the world with the implementation of the Arizona Department of Corrections, Rehabilitation and Reentry in 2019.  

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