Questions We Hear Before Every Procurement

Mi-OMS is a fully integrated offender management system for state departments of corrections. It covers sentence calculation, classification, housing, case management, population and capacity, movement, community corrections, parole, STG and gang intelligence, disciplinary proceedings, victim notifications, and reentry. Allinone platform. Not a collection of modules from different vendors stitched together.

Most state DOCs are running systems built 15 to 20 years ago, held together by institutional knowledge and workarounds. Mi-OMS replaces that patchwork with one platform your team can work in without switching between systems or re-entering data. 13 states have made this transition with us. None have questioned their move.

Everyone who touches the correctional record. DOC directors use reporting and population tools. Classification officers manage housing and risk scoring. Sentencing staff use Mi-Sentence Calculation. Case managers handle programs and case plans. Parole staff supervise individuals in the community. Intelligence officers work in the STG module. Every role works from the same underlying record. 

Yes. This is one of the most important things Mi-OMS does. Mi-Sentence Calculation is built to handle your state’s exact statutes: determinate and indeterminate sentences, good-time rules, mandatory minimums, concurrent and consecutive terms. When the law changes, we update the configuration as part of ongoing support - not a separate project. 

An immutable audit trail. Every calculation, every modification, every user action is timestamped, logged, and reviewable by legal counsel. In a spreadsheet, when a sentence is recalculated, the previous version disappears. In Mi-OMS, nothing disappears. That’s the difference between a system you can defend in court and one you can’t. 

Full state OMS implementations typically take 18 to 36 months, depending on system complexity, population size, and module scope. We set a realistic timeline at the start, put it in the contract, and hold to it. Our fastest: 27 months. We’ve never missed a committed go-live date. 

Everything migrates. Commitment records, classification histories, sentence calculations, case notes, disciplinary records. We don’t go live until your team has validated the data. Indiana ran four complete migration cycles, each under 12 hours, resolving challenges that had caused a previous vendor to fail.

30 years. 13 states. Zero failures. That’s the record. We’ll connect you directly with DOC leadership at our reference states. Not redacted testimonials. Real people in real agencies who will tell you what the process was actually like. Ask for a reference call at any point in your evaluation. 

Yes. Many states start with a subset of facilities or a priority module set before going statewide. We’ll structure the engagement to fit your procurement authority and legislative timeline. Tell us your constraints and we’ll work within them. 

Mi-OMS integrates with court case management systems, VINE victim notification, state ID and biometric databases, and Mi-JMS for county jail coordination. Integration requirements are mapped during Discovery and built into the project plan. For specialized systems, we build custom integrations. 

A dedicated account manager who knows your state, your configuration, and your team. Not a ticket queue. When your legislature changes a sentencing statute, we update the configuration. When you need a report for your appropriations committee, we build it. We stay engaged through the full contract lifecycle.

Mi-OMS is built to CJIS Security Policy standards. Data is encrypted in transit and at rest. Access controls are role-based. Audit logs are immutable and exportable. We provide documentation packages for your agency’s security assessment and your state’s IT compliance requirements.

In secure, CJIS-compliant cloud infrastructure. Only authorized users within your organization access the system. Mi-Case staff access is limited to maintenance and support, with your permission. We address specific data residency requirements for your state. 

We update your configuration. Statute changes, sentencing law updates, and new good-time rules are handled as part of ongoing support. Not a separate invoice. That’s in the contract. 

Based on your correctional population size, facility count, and module configuration. We build a cost structure specific to your state. No arbitrary tiers. 

Implementation, project management, data migration, state-specific configuration, staff training, ongoing support, statute updates, platform enhancements, and security infrastructure. If it’s required for your system to work, it’s included. 

Yes. We’ve navigated state procurement in 13 states, including RFPs, legislative budget cycles, multi-year appropriations, and sole-source justifications. We know how government procurement works. Ask us at any point in your evaluation. 

Yes. We’ll connect you with DOC leadership at our reference states who will give you a direct, honest account of the implementation and what working with Mi-Case is actually like. Before the demo, during procurement, or whenever it’s useful.